# Haven Free > Haven Free LLC is a home watch and home care company serving homeowners in Sarasota and Manatee > Counties, Florida, by membership. It watches the house while the owner is away, cares for it while they are in residence, offers a short list of > personal services, and coordinates licensed trades for repairs and improvements — with one named > Home Manager, a report with timestamped photographs after every visit, and one monthly statement. > Haven Free LLC is not a contractor; all construction, repair and licensed trade work is performed by licensed Florida > contractors under their own agreements with the owner. Pricing is not published. Haven Free℠ is a service mark of Haven Free LLC. Tagline: "Home. Away. Always." Source: https://www.havenfree.com · Last updated 2026-10-25 System Capabilities Summary: - Memberships: AWAY — Essential Watch ($295/mo), HOME — Premier Stewardship ($495/mo), ALWAYS — Estate Concierge ($895/mo), and CUSTOM — Custom Stewardship Plans ($1,250+/mo) with full Add, Edit, and Delete Membership Type CRUD. - Authorized System User Tiers: Owner, Administrator, Standard, and Read-Only with All or Select Client Account visibility scoping, complex password generation, and Welcome Credentials email delivery. - Client Member Portal: Property & Service Delivery settings, Inspection Schedules & Visual Reports, 7-Step Renovation Projects, searchable Home Records Library, 1-click QuickBooks Plus invoice payment checkout, and self-service profile management (profile photo, password/passkey reset on login, and secondary recovery email). - Unified Partner Portal: Referral Partner View (Add, Edit, Delete client referrals + Haven Free incentive payment tracker) and Renovation Trade Partner View (Add, Edit, Delete across Contracts, Statements of Work, Status Reports, Pictures, Quotes, Lien Releases, and Invoices). --- # Home URL: https://www.havenfree.com/ Home Watch & Home Care · Sarasota & Manatee ## We look after your Florida home, whether you’re here or not. Haven Free℠ checks on your house while you’re away and takes care of it while you’re here. You get one Home Manager who knows the house, photos after every visit, and one statement a month. Leave without worry. Return without work. Let’s Start a Conversation See the three memberships Why Haven Free ## A Florida house doesn’t wait while you’re gone. Every owner knows the moment. A storm on the evening news when you are a thousand miles away. A power cut in the neighborhood, and no way of knowing whether the air conditioning came back on. A neighbor with your key, and a favor you would rather not keep asking. A Florida home is never idle. Humidity works on it, storms test it, systems drift out of tune, and small faults become expensive ones in the months no one is standing in the house. That’s the job we do. You get one person who knows your home, licensed local trades we’ve vetted, and a written record of every visit. The house gets looked after the way you’d look after it yourself if you were here. What home watch is. The National Home Watch Association defines it this way: “Home Watch is a visual inspection of a home or property, looking for obvious issues.” Our visits aren’t home inspections under Florida law, and our reports aren’t an opinion on the condition of the house. When something needs a professional, we bring in a licensed inspector or trade. Things will still come up. When they do, you hear it from us first, with photos, and it’s already being handled. One person who knows your home A report after every visit One monthly statement What We Keep ## What we take care of Six kinds of care, set up around your house and how you spend your year. You deal with one company instead of a list of names. ### Home Watch Scheduled visits inside and out while you’re away: weekly, every other week, or monthly alongside remote sensors you own. We check doors, windows, air conditioning and humidity, any sign of water, the pool and the grounds, and send timestamped photos after every visit. ### Storm & Season Hurricane preparation to the plan we agree with you, a visit after the weather passes, the close-up when you leave in spring, and getting the house ready before you arrive in the fall. ### Routine Maintenance The scheduled care every Florida home needs, based on an assessment of your house: air-conditioning and water filters, detector checks, and coordination of your pool, spa, landscape and irrigation providers. It’s how a slow drip under the guest-bath sink gets found before it ruins the cabinet. ### Non-Routine Maintenance When something breaks, you make one call. We bring in the right licensed trade, let them in, confirm the work is finished and report back. Our coordination shows up on your monthly statement. ### Personal Services Mail and packages taken in and forwarded to you, vehicle starts and battery care, letting in vendors and deliveries, and the errands that keep a closed house running. When you want more, we can introduce you to local providers we trust. ### Improvements Larger projects designed with Oaks Capital Group, built by licensed contractors under your own agreement, and coordinated by Haven Free. Nobody calls the job finished until you’ve seen it. Our Promises to You ## What you can hold us to You’re handing us the keys to your home. Every membership comes with one Home Manager, one number to call, one statement a month, and the six promises below. The Member Service Agreement has the details. ### We will know your home. One named Home Manager who has walked every room with you, knows which valve is which, and can tell from a photograph whether something is new. ### We will tell you what we see. A same-day report after every visit, with timestamped photos. That includes the visits where everything is fine. ### We will call when it matters. If something needs your attention, you hear from us right away with a recommended next step. If it does not, it is noted in your report and handled the way you have asked. ### We will hold your keys as a trust. Every key and code is logged in a written register and signed for, and every one comes back to you with a signed receipt. ### We will only recommend what the house needs. Your plan comes from an assessment of your own home, not a package. We accept no fees or commissions from the trades we bring in, and a place on our partner panel is never for sale. ### We will make it right. If we fall short and do not put it right within 30 days of your written notice, you may end the membership with no close-out fee, and your home’s full record goes with you. InsuredBackground-checkedNo fees from tradesKeys under written procedure How we earn your trust ›  ·  What we check on every visit ›  ·  Common questions › The Memberships ## Three memberships, depending on how you spend the year All three start the same way: we walk the house with you and write down what it needs. The difference is how much of the year you want us to handle. AWAY Leave without worry. For owners here for the season and gone for the rest of it - While you're away: Scheduled visits weekly, every other week, or monthly alongside your own remote sensors - While you're here: — - Storm & season: Hurricane preparation and post-event checks - Personal services: Mail and package forwarding, vehicle starts, vendor access, and more as you choose - Scheduling: Standard - Improvements: Coordinated as a project - Reporting: Per-visit report HOME Simply enjoy it. For owners who live here most of the year and would rather not manage the house themselves - While you're away: Post-event checks and visits while you travel, on request - While you're here: A monthly home-care visit (filters, detectors, water heater, and a walk of the house and grounds) plus coordination of your vendors and appointments - Storm & season: Post-event checks - Personal services: As you choose - Scheduling: Standard - Improvements: Coordinated as a project - Reporting: Per-visit report ALWAYS Let us do the thinking. For owners who want the house handled year-round, in both modes - While you're away: Scheduled visits, weekly or every other week - While you're here: Everything in HOME - Storm & season: Preparation, post-event, plus seasonal close-up and arrival readiness - Personal services: Mail and package forwarding all year, plus more as you choose - Scheduling: Priority - Improvements: Coordinated as a project, with priority scheduling - Reporting: Per-visit report plus an annual home record review A new build near the water and a twenty-year-old house under old oaks need different things, so every plan starts with an assessment of the actual house. We’d rather talk it through with you than publish a one-size plan. Compare the memberships in full › A Note from Our Founder “If I wouldn’t want it done that way in my own house, we don’t do it that way in yours.” Jeff “JW” Johnson · Founder Haven Free started from a simple idea: owning a home here should feel like freedom, not a second job. That takes someone who knows the house, keeps a written record, and tells you the truth about what they find. Read JW’s note Where we work ## Sarasota and Manatee Counties We’re based in Osprey and serve owners from Bradenton and Lakewood Ranch down to Venice, including Longboat, Siesta and Casey Keys. See Sarasota County and Manatee County. Building with OCG? ## Your first year of ALWAYS is included. Oaks Capital Group designs new homes in the Sarasota area. Every Celebrate commission comes with its first year of Haven Free ALWAYS, starting the day you get the keys. See the Celebrate commission Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Memberships URL: https://www.havenfree.com/memberships/ The Memberships ## Three memberships. Pick the one that fits your year. However you spend your year, Haven Free℠ looks after the house. Some owners are here for the season. Some live here and travel. Some just want the house handled all year without thinking about it. All three memberships start the same way: we walk the house with you and write down what it actually needs. The difference is how much of the year you want us to cover, and since every plan is based on your own home, no two are quite the same. AWAY Leave without worry. For owners here for the season and gone for the rest of it - While you're away: Scheduled visits as often as you choose: weekly, every other week, or monthly alongside your own remote sensors - While you're here: — - Storm & season: Hurricane preparation and post-event checks - Personal services: Mail and package forwarding, vehicle starts, vendor access, and more as you choose - Scheduling: Standard - Improvements: Coordinated as a project - Reporting: Per-visit report HOME Simply enjoy it. For owners who live here most of the year and would rather not manage the house themselves - While you're away: Post-event checks and visits while you travel, on request - While you're here: A monthly home-care visit (filters, detectors, water heater, and a walk of the house and grounds) plus coordination of your vendors and appointments - Storm & season: Post-event checks - Personal services: As you choose - Scheduling: Standard - Improvements: Coordinated as a project - Reporting: Per-visit report ALWAYS Let us do the thinking. For owners who want the house handled year-round, in both modes - While you're away: Scheduled visits, weekly or every other week - While you're here: Everything in HOME - Storm & season: Preparation, post-event, plus seasonal close-up and arrival readiness - Personal services: Mail and package forwarding all year, plus more as you choose - Scheduling: Priority - Improvements: Coordinated as a project, with priority scheduling - Reporting: Per-visit report plus an annual home record review Away Care ## You choose how often we visit You decide how often we come while you’re away. Your insurance policy may have its own conditions for a home left empty. We document every visit, and we’ll help you ask your agent which schedule fits your policy. ALWAYS pairs with Weekly or Every Other Week away care. - RhythmBest for - Weekly — Summer absences, estate homes, homes with pools, and owners whose insurers ask for more frequent visits - Every Other Week — The usual schedule for most seasonal homes - Monthly — Shorter or winter absences, paired with remote sensors you own for water, temperature, humidity and power What Shapes Your Membership ## Why we don’t publish a price list A condominium closed for six weeks and a waterfront estate closed all summer don’t need the same care, so we won’t pretend they cost the same. After we walk your home together, you get a written plan and one membership fee, billed as one statement a month. These are the things that shape it. Your homeIts size, its age, the systems it runs and how much is outside: pool, dock, guest house, grounds. Your yearHow long you’re away, and whether you want care while you’re here too. How often we visitWeekly, every other week, or monthly alongside your own remote sensors. What you leave behindVehicles, golf carts and boats that need starting and looking after. Personal servicesMail, packages, errands, provisioning and arrival readiness, as you choose. Storm seasonHow much of your storm plan you want us to take on. The Gulf Coast Year ## A year with Haven Free April – May ### Leaving The seasonal close-up, walked with you room by room. Your storm plan reviewed before June. June – November ### Storm season Visits on your schedule, a humidity reading every time, and your storm plan carried out if a storm comes. More › October – December ### Coming home Arrival readiness: the house cool, fresh, stocked and ready the day you land. In residence ### Living here A monthly home-care visit, your vendors coordinated, and one person to call while you enjoy the house. Away Care: Every Visit ## What happens on every visit while you’re gone - An interior and exterior walk-through against a written checklist: doors, windows and locks; any sign of water, leaks, mold or pests; air conditioning holding its set temperature and humidity; water run at fixtures and toilets flushed; the electrical panel; pool equipment and screen enclosure; irrigation, exterior and landscape - A visit report with timestamped photographs, in your member portal the same day - A call or message right away if anything needs attention, with a recommended next step - A post-storm check after a named storm or significant weather event - Access for scheduled vendors and deliveries - Custody of keys and access codes under a written procedure, with a signed receipt for everything we hold See the full visit checklist and a sample report › Home Care: While You’re Here ## Home care while you live here Your time here is for sunsets and supper clubs, not for waiting around for a service window. We keep the routine care on schedule and coordinate the rest around you. - A monthly home-care visit: air-conditioning filter, smoke and CO detectors, water heater and condensate line, visible plumbing under sinks, and an exterior and irrigation walk - Concierge coordination: we schedule vendors, deliveries and service appointments for you - Your member portal and home record, kept current Personal Services ## The small errands we take off your list ### Recurring, as part of your monthly plan Mail and package forwarding · vehicle care · filter changes · plant watering · bins out and back ### As needed, on your next statement Hurricane preparation · departure close-up and arrival readiness · errands and concierge time · purchases, at cost plus handling Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # What We Keep URL: https://www.havenfree.com/what-we-keep/ What We Keep ## What we take care of, so you don’t have to. Haven Free℠ looks after your home in six ways, from the weekly visit while you’re away to the improvement you’ve been meaning to make for years. You deal with one company, keep one record, and get one statement. ## Six kinds of care ### Home Watch Scheduled visits inside and out while you’re away: weekly, every other week, or monthly alongside remote sensors you own. We check doors, windows and access, air conditioning and humidity, any sign of water, the pool and the grounds, and every visit comes with a report and timestamped photos. ### Storm & Season Hurricane preparation to the plan we agree with you, a visit after the weather passes, and the seasonal close-up and arrival readiness. That covers the hundred small settings that get a house ready to leave, or ready for you. ### Routine Maintenance The scheduled care every Florida home needs, based on an assessment of your actual house: air-conditioning and water filters, detector checks, and coordination of your pool, spa, landscape and irrigation providers. ### Non-Routine Maintenance When something breaks, you make one call. We bring in the right licensed trade, arrange access, confirm the work is finished and report back. Our coordination shows up on your monthly statement. ### Personal Services Mail and packages taken in and forwarded to you, vehicle starts and battery care, vendor and delivery access, and the errands that keep a closed house running. When you want more, we can introduce you to local providers we know and use. ### Improvements Capital projects designed with Oaks Capital Group, built by licensed contractors under your own agreement, and coordinated by Haven Free. We scope the job properly, get it done once, and check it with you before anyone calls it finished. Curious how this plays out across a year? Read “A Season with Haven Free” ›  ·  See what we check on every visit › Repairs & Improvements ## When you want more than maintenance Haven Free LLC is not a contractor. We do not perform repairs or construction, and we do not pay for or guarantee the cost of any repair. What we do is make the process simple for you. ### Repairs We find the right licensed trade from our Qualified Partners register, arrange the visit and the access, confirm the work is finished and report back to you. You engage and pay the trade directly; our coordination is disclosed in advance and appears on your statement. ### Improvements Priced separately, under two agreements: a construction contract between you and a licensed Florida contractor, and a Haven Free coordination agreement for our role on your behalf. Design with Oaks Capital Group where you want it. - Renovations and refreshes · kitchens and baths · impact windows and doors · roofing and envelope · pool and outdoor living · landscape and irrigation · whatever the house needs next ALWAYS members receive priority scheduling on every project. The Boundaries ## What we don’t do Here’s plainly where our work stops, so you know exactly what you’re signing up for. - Home inspections. Visit reports record what we observed and photographed; they are not an opinion of the home’s condition. When something needs a professional view, we bring in a licensed inspector or trade. - Licensed trade work. Plumbing, electrical, air conditioning, roofing and structural work is always done by a licensed firm under its own agreement with you. - Alarm systems. We receive alerts from sensors you own. We don’t install or run alarm systems. - Repair or replacement at our cost. We coordinate the work. We don’t pay for it. - Rental management. We care for homes their owners live in and come back to. We don’t market, rent out or manage vacation or long-term rentals. Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # What We Walk URL: https://www.havenfree.com/what-we-walk/ What We Walk ## Every visit, written down. You should know exactly what happens when we’re in your home. Here’s the 33-point checklist we follow on every Haven Free℠ away-care visit, in the order we walk the house, and the report you get afterward. The Visit Checklist ## The 33 points we cover on every visit Your Home Manager adds anything particular to your house (a wine room, a boat lift, a generator, a guest house) when we set up your home record. ### Arriving and outside - Arrival logged with a timestamped photograph - Doors, windows, screens and the lanai, walked from outside - Roof line, gutters and soffits, viewed from the ground - Any sign of pests, wildlife, standing water or new damage - Landscape and irrigation running as scheduled - Pool water level, equipment running and the screen enclosure - Exterior lights, and mail, packages or flyers taken in ### Water, inside - Every tap run, hot and cold - Every toilet flushed and watched to refill and stop - Under every sink and around the dishwasher, washer, ice maker and water heater - Ceilings, walls and floors for any stain or swelling - Water softener or filtration system running, if you have one ### Air and humidity - A humidity and temperature reading with a handheld meter, on every visit - Thermostat holding the temperature and humidity we agreed - Air handler running, and the condensate line draining - Any musty smell or visible mold, room by room - Dehumidifier running and emptied, if you have one ### Power and systems - Electrical panel, with no tripped breakers - Appliance and clock displays, which show whether the power went out - Refrigerator and freezer temperatures - Garage door and openers - Smoke and carbon monoxide detector indicator lights - Your own sensors and smart devices reporting normally ### Openings and access - Every exterior door opened, closed and locked - Windows and sliders latched - Shutters as your plan specifies - Alarm panel showing normal, if you have one (we receive alerts but don’t run an alarm service) - Every key used recorded in the access register ### Your report - Photographs of the house and of anything we noticed - The humidity reading and a short written summary - A recommended next step for anything that needs attention - Posted to your member portal the same day - A call or message right away if something cannot wait Our visits are observations, not home inspections. When something needs a professional view, we bring in a licensed inspector or trade. The Report ## Your report arrives the same day Every visit ends with a report in your member portal: the time we arrived and left, the humidity reading, photographs of the house, and a plain summary, with a recommended next step for anything that needs it. When everything is as it should be, the report says so. Season after season, your reports become the written history of your home, and it’s yours to take with you if you ever leave. A sample report, for illustration. Your reports show your own home and your own photographs. How We Earn Your Trust ## What you can check before you hand us a key You should know who’s coming into your home and what stands behind them. ### Insured Haven Free carries general liability insurance. Ask, and we’ll send a certificate of insurance before you sign, naming you as certificate holder if you like. ### Background-checked Everyone who enters a member’s home has passed a criminal background check. ### Written down, every time You get a report with timestamped photos after every visit, the same day, including the visits where everything is fine. ### No fees from trades We accept no referral fees or commissions from the contractors we coordinate. We’re paid only by our members, so we work only for you. ### Keys under written procedure Every key and code is logged in a written access register, signed for, and returned to you with a signed receipt. ### Discreet by habit We never share our members’ names, addresses or travel dates, and we never use your home in our marketing without your written permission. Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Hurricane & Storm Season URL: https://www.havenfree.com/storm-season/ Hurricane & Storm Season ## When the weather turns, you’ll hear from us. From June 1 to November 30, every Gulf Coast owner keeps one eye on the tropics. Haven Free℠ members have a written plan on file, someone local at the house, and photos to look at instead of guessing, wherever they are when a storm turns toward Sarasota and Manatee. Your Storm Plan ## Your plan is written down before the season starts The worst time to decide what happens to a house is the night a storm is named. So we decide it with you at the start, walking the house together, and write it into your home record. - What comes inside: outdoor furniture, planters, grills and anything that can move in the wind - Your shutters or impact openings: which we close, and which are installed by your licensed provider - Refrigerator, freezer, water and air-conditioning settings, agreed in advance - Vehicles, boats and golf carts left at the home, and where they should be - Who to call: you, your backup contact, your insurance agent and your community association Through the Season ## What we do at each point in the season June 1 ### The season opens We review your storm plan with you, confirm how to reach you and your backup contact, and make sure your licensed providers have serviced shutters and any generator before the busy months. When a storm is forecast ### Ready, the way we agreed We confirm with you, then get the house ready to your plan: outdoor furniture and loose items in, shutters closed where we’ve agreed to close them, and the settings you chose. We photograph the house before the weather arrives. After it passes ### The visit after We visit as soon as it’s safe and the roads are open, walk the house inside and out, and send you photographs of every room and the exterior. If anything needs attention, we bring in the right licensed firm. November 30 ### The season closes A short look back with you: what happened, what worked, and anything to change in your plan for next year. Staying in Touch ## When phones are patchy, you still hear from us Before a storm we confirm the plan with you. After it, we reach you by whatever is working (text, email or phone) and through your backup contact if you’ve named one. You won’t have to chase us for news. We plan post-storm visits by need, and we tell you when to expect us. For Your Insurance Records ## Before-and-after photos Timestamped photographs of the house before the weather and after it can help you and your adjuster see what changed. We share them with you and, at your request, with your agent. We don’t advise on coverage or handle claims. That’s for your agent and your insurer. Insurance and the empty house: what to ask your agent › What Licensed Firms Do ## Who does the trade work Haven Free LLC is not a contractor. When the house needs trade work before or after a storm, we bring in a licensed firm from our Qualified Partners register, working under its own agreement with you, and we keep you informed. - Installing panel shutters, and servicing roll-down and accordion shutters - Generator service and connection - Roof repairs and temporary roof coverings - Water extraction and drying after a leak or flood - Tree work and debris removal Download the hurricane season plan (PDF) Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # How It Works URL: https://www.havenfree.com/how-it-works/ How It Works ## Six steps, and then you can stop thinking about it. Joining Haven Free℠ works the way the service does: we take our time, you deal with real people, and everything is written down. Here’s how it goes, from the first conversation through your first year. ## The six steps 01 ### Conversation We listen first: how you use the house, when you’re here, and what you’d like never to think about again. 02 ### Assessment We walk the home with you and settle three decisions: how often we visit while you’re away, whether we care for the house while you’re here, and which personal services you’d like. 03 ### Your plan One annual membership, billed as one statement a month. 04 ### Onboarding Keys and codes received under signed receipt, your home record set up, your trades and preferences recorded. 05 ### Ongoing care Visits on your schedule, reports the same day, and one person to call who already knows the house. 06 ### Every year A look back at the year’s visits, open items and upcoming care, plus written notice of your renewal well ahead of time. The Membership Agreement ## The agreement in plain English The Member Service Agreement is the binding document. This is the plain-English summary. Your home’s full history goes with you if you ever leave. - TermWhat it means - Term — Twelve months, renewing automatically. We remind you in writing before your cancellation deadline, and you can cancel the same way you signed. - Annual adjustment — A fixed annual adjustment on each anniversary, stated in your agreement. - Ending it — Either of us may end the agreement with 90 days’ written notice. - Close-out — A final visit and report, every key and code returned with a signed receipt, our access devices removed, and your full home record exported to you. - Selling your home — We offer the membership to your buyer; if they take it, your notice ends at closing. - Life events — On the death or permanent incapacity of a member, notice shortens to 30 days. - If we fall short — If we fail to fix a material problem within 30 days of your written notice, you may end the agreement on 30 days’ notice with no close-out fee. Your Home Manager ## One named person who knows your house You won’t be routed through a dispatcher or a rotating schedule. You’ll work with one person who has walked your home, knows which valve is which, and can tell from a photograph whether something is new. Field staff help with scheduled visits, but your Home Manager is the person you deal with. Keys and Access ## Keys are held under a written procedure Everything we hold is logged in an access register and receipted in writing, and everything comes back to you with a signed receipt at close-out. Alarm, gate and lockbox codes are never stored outside that register. How We Earn Your Trust ## What you can check before you hand us a key You should know who’s coming into your home and what stands behind them. ### Insured Haven Free carries general liability insurance. Ask, and we’ll send a certificate of insurance before you sign, naming you as certificate holder if you like. ### Background-checked Everyone who enters a member’s home has passed a criminal background check. ### Written down, every time You get a report with timestamped photos after every visit, the same day, including the visits where everything is fine. ### No fees from trades We accept no referral fees or commissions from the contractors we coordinate. We’re paid only by our members, so we work only for you. ### Keys under written procedure Every key and code is logged in a written access register, signed for, and returned to you with a signed receipt. ### Discreet by habit We never share our members’ names, addresses or travel dates, and we never use your home in our marketing without your written permission. Our Promises to You ## What we promise you ### We will know your home. One named Home Manager who has walked every room with you, knows which valve is which, and can tell from a photograph whether something is new. ### We will tell you what we see. A report the same day after every visit, with timestamped photos. If everything looks fine, the report says that too. ### We will call when it matters. If something needs your attention, you hear from us right away with a recommended next step. If it doesn’t, we note it in your report and handle it the way you’ve asked. ### We will look after your keys. Every key and code is logged in a written register and signed for, and every one comes back to you with a signed receipt. ### We will only recommend what the house needs. Your plan is based on an assessment of your own home rather than a standard package. We accept no fees or commissions from the trades we bring in, and a place on our partner panel is never for sale. ### We will make it right. If we fall short and don’t fix it within 30 days of your written notice, you can end the membership with no close-out fee, and your home’s full record goes with you. Still have questions? Read the answers owners ask for most › Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Questions & Answers URL: https://www.havenfree.com/questions/ Questions & Answers ## The questions owners ask us most. Here’s how Haven Free℠ handles home watch, storms, keys, repairs and memberships, in plain English. ## About Haven Free ### What is Haven Free? Haven Free is a home watch and home care membership for homeowners in Sarasota and Manatee Counties, Florida. We visit your home while you’re away, care for it while you’re here, offer a short list of personal services, and coordinate licensed trades for repairs and improvements. You get one named Home Manager, a report after every visit, and one monthly statement. ### Who is Haven Free for? Seasonal owners who are here for part of the year; Florida residents who live here and travel; and year-round owners who would rather not manage the house and a list of vendors themselves. ### Which areas do you serve? Sarasota and Manatee Counties, including gated and private communities: Osprey, Sarasota, Siesta Key, Casey Key, Nokomis, Venice, Longboat Key, Lakewood Ranch and Bradenton. We’ll confirm in our first conversation that your home is within our current service area. Areas we serve. ### Do I need to own an OCG residence to become a member? No. Haven Free looks after homes of every age and style across Sarasota and Manatee Counties. Oaks Capital Group, which designs the OCG Residences, includes a first year of Haven Free ALWAYS with every Celebrate commission. ## Trust and credentials ### Are you insured? Yes. Haven Free carries general liability insurance. Ask, and we’ll send a certificate of insurance before you sign, naming you as certificate holder if you like. ### Are the people who come into my home background-checked? Yes. Everyone who enters a member’s home has passed a criminal background check. ### Do you belong to a home watch association? Not yet. We’re working toward accreditation with the National Home Watch Association, and we’ll say so here the day it’s granted. ### Do you take fees or commissions from the contractors you recommend? No. Haven Free accepts no referral fees, commissions or kickbacks from the trades we coordinate. You engage and pay the trade directly, and we’re paid only by our members. How we choose our partners. ### Will the same person look after my home? Your Home Manager is one named person who has walked your home with you and knows it. Field staff help with scheduled visits, but your Home Manager is the person you deal with. ## Home watch and visits ### What is home watch? The National Home Watch Association defines it this way: “Home Watch is a visual inspection of a home or property, looking for obvious issues.” In practice that means a scheduled visit to your home while you’re away. On each visit we walk the inside and outside against a written checklist covering doors, windows and locks; any sign of water, leaks, mold or pests; the air conditioning holding its temperature and humidity; water run at fixtures; the electrical panel; and the pool equipment, screen enclosure, irrigation and grounds. Then we send you a report with timestamped photographs the same day. Our visit reports record what we observed and photographed. They aren’t home inspections or an opinion of the home’s condition. When something needs a professional view, we bring in a licensed inspector or trade. ### How often will you visit while I’m away? You choose: weekly, every other week, or monthly. Weekly suits summer absences, estate homes and homes with pools; every other week is the usual schedule for seasonal homes; monthly suits shorter or winter absences and is offered alongside remote sensors you own for water, temperature, humidity and power. See the visit schedules. ### How is home watch different from property management or house-sitting? Property management usually means managing a rental: finding tenants, collecting rent and handling repairs for them. House-sitting means someone living in the home. Home watch is scheduled visits to a home its owner lives in and comes back to, with a written report each time. Haven Free adds care while you’re in residence, personal services and coordination of licensed trades. We don’t manage rentals. ### Do I need home watch if I already have smart sensors and cameras? Sensors are a good addition, and we work alongside the ones you own. But a sensor can’t open the door, find the source of a leak, notice a musty smell, take in a delivery, or let the plumber in. Many owners pair monthly visits with their own remote sensors; owners away for longer, or through the summer, usually choose weekly or every other week. ### What can I see after each visit? A report in your member portal the same day: arrival and departure times, a humidity reading, photographs and a plain summary, with a recommended next step for anything that needs it. See the full checklist and a sample report. ### Will your visits satisfy my insurance policy? Your insurance policy sets its own conditions for a home left unoccupied, and only your insurer can tell you what they are. We document every visit, and we’ll help you ask your agent which visit schedule fits your policy. ### What happens if you find a problem? You hear from us right away, with photographs and a recommended next step. With your agreement we bring in the right licensed trade, arrange access, confirm the work is finished and report back. Small things go in your visit report and get handled the way you’ve asked. ## Storms and the seasons ### What do you do when a hurricane or named storm is coming? We prepare the house to the hurricane plan we agree with you in advance: outdoor furniture, shutters, and the settings that get a house ready to sit out the weather. Shutter installation and any repair work is done by licensed firms under their own agreements with you. ### What happens if something goes wrong outside normal hours? Your Home Manager’s number is the one to call, and we agree how to reach us out of hours when your plan is set. For anything that threatens the house (water, a storm, an alert from your own sensors), we act as soon as we’re reached, and any repair is carried out by a licensed firm. ### And after the storm? When the weather clears, we visit as soon as it’s safe and send you photos, so you hear how your home is doing from us and not from the news. If anything needs attention, we coordinate the right licensed trade. How we handle hurricane season. ### Can you open and close the house for the season? Yes. The seasonal close-up gets the house ready for your absence. Arrival readiness has it cool, fresh and ready for you, with water run, lights on, and a few groceries in if you like. ### Can you collect and forward our mail and packages while we’re away? Yes. It’s part of AWAY and ALWAYS. Before you leave, we help you set up USPS forwarding for your letters. We take in whatever still arrives at the house, including packages left at the door, and send it on to you through USPS or a shipping carrier on the schedule we agree. Postage and shipping are passed through at cost. Everything goes out sealed and logged with a tracking number. We never open your mail, and we collect only from your own mailbox and doorstep, with your written permission in the Member Service Agreement. We don’t forward prescription medications, firearms or ammunition, alcohol, batteries or other hazardous items, cash or valuables, or anything perishable. We also don’t collect or forward election ballots: before each election, ask your county Supervisor of Elections to mail your ballot to your away address. ## Keys, trust and privacy ### Who holds my keys, and how? Every key, code and access device we hold is logged in a written access register and signed for. Alarm, gate and lockbox codes are never stored outside that register, and everything comes back to you with a signed receipt when the membership ends. ### Who will I deal with? One named Home Manager who has walked your home with you and knows it. You won’t be passed between dispatchers. Field staff help with scheduled visits, but your Home Manager is the person you deal with. ### How is my information kept private? Member information, including travel dates, access arrangements, key records and photos of your home, is covered by the Haven Free Member Service Agreement, which you receive before you sign. This website collects only what you type into the contact form. See the Privacy Notice. ## Repairs and improvements ### Do you manage vacation or long-term rentals? No. We care for homes their owners live in and come back to. We don’t market, rent out or manage rentals. ### Do you do repairs or renovations yourselves? No. Haven Free LLC is not a contractor and does not perform repairs, construction or licensed trade work. We find the right licensed firm from our Qualified Partners register, arrange the work and keep you informed. You engage and pay the trade directly under its own agreement with you, and our coordination is disclosed in advance and shown on your statement. ### Can you help with a larger improvement or renovation? Yes, under two agreements: a construction contract between you and a licensed Florida contractor, and a Haven Free coordination agreement for our role on your behalf. Design is available with Oaks Capital Group where you want it. ALWAYS members receive priority scheduling. ## Memberships ### What is the difference between AWAY, HOME and ALWAYS? AWAY is for the months you’re gone: scheduled visits as often as you choose, storm preparation and post-storm checks, and personal services. HOME is for the months you’re here: a monthly home-care visit and coordination of your vendors and appointments. ALWAYS is both, year-round, with priority scheduling, the seasonal close-up and arrival readiness, and an annual home record review. Compare the memberships. ### How much does a membership cost? We don’t publish a price list, because a new coastal build and a twenty-year-old estate under mature oaks don’t need the same care. Every plan is based on an assessment of your own home, and we’ll talk it through with you after we’ve walked the house together. Start a conversation. ### So what will I do with all that time? That part is up to you, whether it’s a morning walk on the beach, a few more rounds of golf, a long lunch that turns into dinner, or a week with the grandchildren without a single call about the house. We’ll look after the rest. ### How do I get started? Start a conversation. We listen first, then walk the house with you and agree three things: how often we visit while you’re away, whether we care for the house while you’re here, and which personal services you’d like. See how it works. ### Can I end my membership? Yes. Memberships run for twelve months and renew automatically, with a written reminder before your cancellation deadline. Either of us may end the agreement with 90 days’ written notice. At close-out you receive a final visit and report, every key and code back with a signed receipt, and your full home record. The Member Service Agreement governs. Something we haven’t answered? Call (941) 800-1517 or send us a note. Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Areas We Serve URL: https://www.havenfree.com/areas/ Areas We Serve ## Sarasota and Manatee, from the bay to the barrier islands. Haven Free℠ looks after homes across Sarasota and Manatee Counties: island homes, bayfront homes, and homes in the gated and private communities inland. In our first conversation we’ll confirm that your home is within our current service area. ## The two counties we serve Sarasota County ### Osprey, Sarasota, Siesta Key, Casey Key, Nokomis, Venice and Longboat Key Home watch and home care across the county, from Little Sarasota Bay to the Gulf islands. Sarasota County › Manatee County ### Lakewood Ranch, Bradenton and Longboat Key Home watch and home care for owners in Manatee County, including homes on both sides of the county line. Manatee County › Keeping a Home Here ## What the Gulf Coast does to a house The humidity never really leaves, storms roll through most summer afternoons, and hurricane season runs half the year. Near the water there’s salt air, and irrigation, pools and screened lanais all need steady attention. None of it is dramatic on a given day. The trouble starts in the months nobody is around, when small problems turn into big ones. - A humidity reading on every visit, because a closed house in August is a mold risk - A written storm plan, agreed before June - Water run, fixtures checked and any leak caught early - Pool, landscape and irrigation providers coordinated so you don’t have to - The house ready for you when you come home See everything we check on a visit › Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Sarasota County URL: https://www.havenfree.com/areas/sarasota-county/ Areas We Serve · Sarasota County ## Home watch and home care in Sarasota County. From Osprey and Little Sarasota Bay to Siesta Key, Casey Key and Venice, Haven Free℠ checks on your Sarasota County home while you’re away and takes care of it while you’re here. Where We Work ## The towns we cover If your home is nearby but not listed, ask. We’ll tell you honestly whether we can take good care of it. ### Osprey Between Sarasota and Venice along Little Sarasota Bay, with mature oaks, golf and bayfront communities, and many owners who spend part of the year away. ### Sarasota The city and its neighborhoods, from downtown residences to established homes near the bay, where many owners live here and travel. ### Siesta Key A barrier island where salt air, wind and storm surge set the pace of home care, and where access can depend on the bridges during a storm. ### Casey Key A narrow barrier island of private homes, where the plan for storm season matters as much as the visits in between. ### Nokomis Waterfront and inland homes between Osprey and Venice, many of them closed for the summer months. ### Venice Gulf-front, island and inland communities, with one of the area’s largest seasonal populations. ### Longboat Key An island shared between Sarasota and Manatee Counties, with its own seasonal rhythm. Keeping a Home Here ## What the Gulf Coast does to a house The humidity never really leaves, storms roll through most summer afternoons, and hurricane season runs half the year. Near the water there’s salt air, and irrigation, pools and screened lanais all need steady attention. None of it is dramatic on a given day. The trouble starts in the months nobody is around, when small problems turn into big ones. - A humidity reading on every visit, because a closed house in August is a mold risk - A written storm plan, agreed before June - Water run, fixtures checked and any leak caught early - Pool, landscape and irrigation providers coordinated so you don’t have to - The house ready for you when you come home See everything we check on a visit › The Memberships ## Three memberships, depending on how you spend the year AWAY Leave without worry. For owners here for the season and gone for the rest of it - While you're away: Scheduled visits weekly, every other week, or monthly alongside your own remote sensors - While you're here: — - Storm & season: Hurricane preparation and post-event checks - Personal services: Mail and package forwarding, vehicle starts, vendor access, and more as you choose - Scheduling: Standard - Improvements: Coordinated as a project - Reporting: Per-visit report HOME Simply enjoy it. For owners who live here most of the year and would rather not manage the house themselves - While you're away: Post-event checks and visits while you travel, on request - While you're here: A monthly home-care visit (filters, detectors, water heater, and a walk of the house and grounds) plus coordination of your vendors and appointments - Storm & season: Post-event checks - Personal services: As you choose - Scheduling: Standard - Improvements: Coordinated as a project - Reporting: Per-visit report ALWAYS Let us do the thinking. For owners who want the house handled year-round, in both modes - While you're away: Scheduled visits, weekly or every other week - While you're here: Everything in HOME - Storm & season: Preparation, post-event, plus seasonal close-up and arrival readiness - Personal services: Mail and package forwarding all year, plus more as you choose - Scheduling: Priority - Improvements: Coordinated as a project, with priority scheduling - Reporting: Per-visit report plus an annual home record review How we handle hurricane season ›  ·  Questions & answers › Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Manatee County URL: https://www.havenfree.com/areas/manatee-county/ Areas We Serve · Manatee County ## Home watch and home care in Manatee County. From Lakewood Ranch to Bradenton and the north end of Longboat Key, Haven Free℠ checks on your Manatee County home while you’re away and takes care of it while you’re here. Where We Work ## The towns we cover If your home is nearby but not listed, ask. We’ll tell you honestly whether we can take good care of it. ### Lakewood Ranch A large master-planned community spanning Manatee and Sarasota Counties, with many owners who live here and travel. ### Bradenton Established neighborhoods along the Manatee River and the bay, and newer communities to the east. ### Longboat Key The island’s northern end lies in Manatee County; we care for homes on both sides of the county line. Keeping a Home Here ## What the Gulf Coast does to a house The humidity never really leaves, storms roll through most summer afternoons, and hurricane season runs half the year. Near the water there’s salt air, and irrigation, pools and screened lanais all need steady attention. None of it is dramatic on a given day. The trouble starts in the months nobody is around, when small problems turn into big ones. - A humidity reading on every visit, because a closed house in August is a mold risk - A written storm plan, agreed before June - Water run, fixtures checked and any leak caught early - Pool, landscape and irrigation providers coordinated so you don’t have to - The house ready for you when you come home See everything we check on a visit › The Memberships ## Three memberships, depending on how you spend the year AWAY Leave without worry. For owners here for the season and gone for the rest of it - While you're away: Scheduled visits weekly, every other week, or monthly alongside your own remote sensors - While you're here: — - Storm & season: Hurricane preparation and post-event checks - Personal services: Mail and package forwarding, vehicle starts, vendor access, and more as you choose - Scheduling: Standard - Improvements: Coordinated as a project - Reporting: Per-visit report HOME Simply enjoy it. For owners who live here most of the year and would rather not manage the house themselves - While you're away: Post-event checks and visits while you travel, on request - While you're here: A monthly home-care visit (filters, detectors, water heater, and a walk of the house and grounds) plus coordination of your vendors and appointments - Storm & season: Post-event checks - Personal services: As you choose - Scheduling: Standard - Improvements: Coordinated as a project - Reporting: Per-visit report ALWAYS Let us do the thinking. For owners who want the house handled year-round, in both modes - While you're away: Scheduled visits, weekly or every other week - While you're here: Everything in HOME - Storm & season: Preparation, post-event, plus seasonal close-up and arrival readiness - Personal services: Mail and package forwarding all year, plus more as you choose - Scheduling: Priority - Improvements: Coordinated as a project, with priority scheduling - Reporting: Per-visit report plus an annual home record review How we handle hurricane season ›  ·  Questions & answers › Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # About URL: https://www.havenfree.com/about/ About ## Who we are and why we started Haven Free℠ is a home watch and home care company based in Osprey, serving Sarasota and Manatee Counties. Here’s who we are, how we work, and what you can check before you hand us a key. A Note from Our Founder ## Why I started Haven Free Jeff “JW” JohnsonFounder and Managing Member When we moved to Osprey, I learned what every owner here learns quickly: a Gulf Coast house always needs attention. Heat, humidity and storm season wear on it every day, along with the AC, pool equipment, irrigation and plumbing, whether anyone is home or not. I’ve spent my career running a business where much of what we’re trusted with can’t be replaced. Every step is documented, every process meets certified quality standards, and clients never have to wonder what happened, because it’s written down. That discipline is the heart of Haven Free: - We write down what we see. - We tell you the truth about it, good or bad. - We treat your keys as if they were our own. - We call when it matters, so you can stop checking. We also handle the details that pile up while you’re away. We collect your local mail and packages and forward them to you. We schedule your vendors, let them in and check their work. And we coordinate repair and improvement projects with licensed contractors, from first quote to final walkthrough. When you call us, you reach someone who knows your house and cares how it feels when you open the door. Thank you for considering us. We’d be glad to walk your home with you. Jeff “JW” JohnsonFounder and Managing Member, Haven Free LLC Why we exist ## A Gulf Coast home is not a house you can lock and leave. Heat, humidity and summer storms work on a closed house every day it sits empty. An air handler stops, a sink starts a slow leak, the pool turns green, and small problems become big ones when no one is there to notice. Most owners solve this with a list of names: a pool company, a landscaper, a neighbor with a key, a handyman who is sometimes available. Haven Free replaces the list with one named Home Manager who knows the house, backed by vetted, licensed local trades and a written record of every visit. You make one call. We handle the rest and write it down. Who we serve ## Who we work for - OwnerHereWhat they want - Seasonal owners — For the season, not the calendar year — To leave without worry and return without work - Florida residents who travel — Most of the year, away for part of it — The same check-ins while they’re gone, and help with the house while they’re home - Year-round owners — Here, and busy — The house maintained and the details handled, without managing a list of vendors - Families with a parent moving to assisted living — Often from out of town, with decisions to make — The house looked after while those decisions get made - Homes between owners — Empty for now, waiting to sell or for an estate to settle — The house checked and reported on until it changes hands Our team and partners ## The people behind it ### Jeff “JW” Johnson Founder and Managing Member of Haven Free LLC. JW has spent his career running a business built on documented work and certified quality standards, and he brings that same discipline to every home Haven Free keeps. Read his note › ### Your Home Manager One named person who knows your house, supported by field staff for scheduled visits. You won’t get a dispatcher or a rotating crew. Your contact is someone who has walked your home and can tell from a photo whether something is new. ### Qualified Partners register Vetted, licensed local trades by category: pool and spa, air conditioning and indoor air, plumbing and water treatment, electrical and technology, roofing and building envelope, impact protection and shutters, landscape and irrigation, painting, cleaning and pest control. Placement is earned on the work and never for sale. See the register › ### Introductions Realtors, builders and advisors sometimes introduce owners to Haven Free. When that happens, we tell you. How We Earn Your Trust ## Facts you can check before you hand us a key You should know who is coming into your home and what stands behind them. ### Insured Haven Free carries general liability insurance. Ask, and we’ll send a certificate of insurance before you sign, with you named as certificate holder if you like. ### Background-checked Everyone who enters a member’s home has passed a criminal background check. ### Written down, every time You get a report with timestamped photos after every visit, the same day, including the visits where everything is fine. ### No fees from trades We accept no referral fees or commissions from the contractors we coordinate. Our only pay comes from our members, so our only interest is yours. ### Keys under written procedure Every key and code is logged in a written access register, signed for, and returned to you with a signed receipt. ### Discreet by habit We never share our members’ names, addresses or travel dates, and we never use your home in our marketing without your written permission. Building with OCG? ## Your first year of ALWAYS is included. Oaks Capital Group designs new homes in the Sarasota area. Every Celebrate commission comes with its first year of Haven Free ALWAYS, starting the day you get the keys. Visit Oaks Capital Group At a glance - Company — Haven Free LLC, a Florida limited liability company - Led by — Jeff “JW” Johnson, Founder and Managing Member - What we do — Home care by membership: away care while you’re gone, home care while you’re here, a short list of personal services, and coordination of repairs and improvements - Where — Sarasota and Manatee Counties, including gated and private communities - How you pay — One annual membership, one statement a month Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Qualified Partners URL: https://www.havenfree.com/partners/ Qualified Partners ## Every trade in your home, qualified first. We don't send whoever answers the phone. Each firm goes through a written qualification process before it ever sees your house — and we take no money from any of them. Haven Free℠ runs a Quality Management System. It governs how we deliver our own service, and it governs who we bring into your home. Supplier qualification is the part that applies to partners: the same checks, written down and repeatable, for every firm in every discipline. Supplier Qualification ## How a firm becomes a Qualified Partner 01 Identify — We look for firms whose work we have seen in homes like yours, whose references we can actually reach, and whose capacity fits a seasonal schedule. 02 Qualify — Florida licence checked with the state wherever the work requires one. A current certificate of insurance on file. Homeowner references contacted. Scope, capacity and working method written down. 03 Approve — A firm that clears qualification is approved for named disciplines and added to our register. Approval covers the work we qualified it to do, not everything it offers. 04 Monitor — Licence and insurance re-checked each year. Every job we coordinate is reviewed afterwards. A firm that stops meeting the standard comes off the register. Qualified is not exclusive. We qualify more than one firm in most disciplines, and we mean to. It lets us match the firm to the job, the week and the owner instead of sending everything to one door — and it means nobody on the register can take your schedule for granted. The Register ## Qualified Partners Firms that have completed qualification, by discipline. More are in review, and this page is updated as they clear it. ### Oaks Capital Group — Residence Design & Renovation Oaks Capital Group LLC. A design-led residential company in the Sarasota area. OCG designs and curates new residences — the semi-custom Gather and Escape and the fully custom Celebrate — and curates renovations of existing homes. We bring OCG in when a member's plans go beyond maintenance into design. Every Celebrate commission includes its first year of Haven Free ALWAYS. Qualified for: residence design, renovation design and curation. Serving: Sarasota and the surrounding Gulf Coast. Oaks Capital Group LLC is not a contractor; construction is performed by licensed Florida contractors. Disclosure: Haven Free LLC and Oaks Capital Group LLC are separate companies that share a founder, Jeff "JW" Johnson. No money passes between them for referrals. Status: Qualified Partner. https://www.oakscapitalgroup.com/ ### Henson Contractors, Inc. — General Contracting & New Construction Clay Henson, owner. A licensed and insured Florida general contractor that renovates and builds homes around Sarasota and Venice. Clay knows the luxury golf and club communities here — how their homes were built, what their architectural review expects, and which trades do good work. We bring Henson in for improvements and repairs that need a general contractor. Qualified for: home improvement, renovation, new construction. Licence: Florida Certified General Contractor CGC1504488. You contract with Henson Contractors directly, under its own agreement. Status: Qualified Partner. ### Interior Design — In qualification We are working through qualification with interior design firms in Sarasota and Manatee. Firms are named here once licensing, insurance, references and scope are documented and approved. Status: In review. ### Architecture & Residential Design — In qualification Architects and residential designers are in review for plans, elevations and permit sets. Named firms are added as they complete the process. Status: In review. ### Specialty Trades & Services — Open for qualification Pool and outdoor living, landscape and irrigation, impact protection, electrical and lighting, HVAC and indoor air, plumbing and water treatment, roofing, painting, cleaning and pest control. We qualify by discipline, and we are glad to qualify more than one firm in each. Status: Open. Scope ## The disciplines we qualify Licensed general contractors — Construction and renovation under their own license and their own agreement with you Architects & residential designers — Plans, elevations, and the permit set Interior design — Selections, furnishings, and finishing a room Landscape architecture & irrigation — Grounds that thrive with less upkeep Pool, spa & outdoor living — Equipment, water, and outdoor living spaces HVAC & indoor air — Comfort, humidity, and filtration Plumbing & water treatment — Supply, drainage, and water quality Electrical, lighting & technology — Power, light, and the systems that run the house Roofing & building envelope — Roof, windows, doors, and everything that keeps weather out Impact protection & shutters — Storm readiness, installed and serviced Painting & finishes — Interior and exterior renewal Household services — Cleaning, pest control, and the regular care of a closed house Every qualified firm is licensed where Florida requires it and carries current insurance, verified by us and re-checked each year. We add disciplines as members need them. You engage qualified firms directly under their own agreements. Haven Free LLC is not a contractor and does not perform construction, repair or trade work. Qualification is our own internal review for our own purposes — it is not a warranty, a guarantee, a certification, or a substitute for your own judgment. Some partners also introduce clients to us; when one does, we tell you. How Money Flows ## We take no money from the trades Haven Free accepts no referral fees, commissions or kickbacks from the firms we bring into your home — including Oaks Capital Group. You engage and pay the firm directly, under its own agreement with you, and our coordination appears on your Haven Free statement. We're paid only by our members, so when we put a firm in front of you, it's because we'd hire them ourselves. Why It Matters ## A panel you can trust is a panel nobody bought A place on this register is never for sale. No firm pays to appear, and no firm earns one by sending us members. Qualification is the only way on, and performance is the only way to stay — which is exactly why we are willing to put our name next to each of them. Become a Qualified Partner ## Do good work in Sarasota or Manatee? We'd like to put you through qualification. Tell us your discipline, your license and your references, and we'll walk you through it. We qualify more than one firm per discipline, so a seat is not taken. --- # Guides & Checklists URL: https://www.havenfree.com/resources/ Guides & Checklists ## Good habits for a Gulf Coast home, shared freely. These are the checklists and guides we use with our own members. Read them, print them and keep them, whether or not you ever become a member of Haven Free℠. ## All guides and checklists Checklist · PDF ### Closing Your Florida Home for the Summer A departure checklist for seasonal owners: air, water, kitchen, outside, vehicles and paperwork. Read or download › Checklist · PDF ### Coming Home: An Arrival Checklist Everything that turns a closed house back into a home before you walk in the door. Read or download › Checklist · PDF ### Your Hurricane Season Plan A one-page plan for the season: what to decide now, what happens when a storm is forecast, and after. Read or download › Guide ### Insurance and the Empty House: What to Ask Your Agent Vacancy and unoccupancy conditions, hurricane deductibles, flood coverage and water shut-off devices: the questions seasonal owners should ask their insurance agent. Read the guide › Guide ### Humidity, Mold and the Closed-Up House Why a closed Florida home needs its air conditioning running, what humidity to aim for, and the early signs of a problem. Read the guide › Checklist ### What We Walk on Every Visit The full away-care visit checklist and a sample of the report you receive. See the checklist › Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Closing Your Florida Home for the Summer URL: https://www.havenfree.com/resources/closing-your-florida-home/ Guides & Checklists ## Closing Your Florida Home for the Summer A departure checklist for seasonal owners: air, water, kitchen, outside, vehicles and paperwork. Download the checklist (PDF) From Haven Free℠ · Updated October 2, 2026 Closing a Gulf Coast home for the summer takes more than locking up a cottage up north. The heat and humidity keep working on the house the whole time you’re away, and summer is also the heart of hurricane season. A careful close-up is the difference between coming home to a fresh house and coming home to a project. Use this list alongside advice from your own providers. Your air-conditioning, plumbing and pool professionals know your systems best. ## Air and humidity - Leave the air conditioning running. Agree on a summer setting with your air-conditioning provider that keeps indoor humidity below 60 percent - Have the system serviced and the filter changed before you leave - Open interior doors, closets and cabinet doors a little so air can move - If you use a dehumidifier, make sure it drains on its own ## Water - Ask your plumber whether to shut off the main water supply or the water heater while you’re away, and label the valves - If irrigation needs water while the main is off, have it set up to run separately - Run the dishwasher and washing machine empty, and leave their doors slightly open to dry - Check under every sink for slow leaks before you go ## Kitchen - Empty the refrigerator and freezer of anything that could spoil in a power outage - If you switch the refrigerator off, clean it and prop the doors open - Run the disposal with water, and take every bin out to be emptied ## Outside and the pool - Confirm schedules with your pool, landscape and pest-control providers - Decide your storm plan: what comes inside, and who closes or installs the shutters - Trim branches near the roof and clear gutters, through your landscape or roofing provider ## Vehicles and golf carts - Connect a battery maintainer, or arrange for the engine to be started - Check tire pressures, and leave the vehicle clean inside to discourage pests ## Paperwork and people - Forward or hold your mail, and arrange for packages left at the door - If you vote by mail, ask your county Supervisor of Elections to send your ballot to your away address - Tell your insurance agent you’ll be away, and ask about any vacancy or unoccupancy conditions - Let your community association know your dates and who has access - Leave keys, codes and a backup contact with the person caring for the house, signed for in writing - Unplug electronics you won’t need, and leave a few lights on timers A Haven Free close-up covers this list with you, room by room, and writes it into your home record so next year all you have to do is tell us when you’re leaving. Haven Free looks after homes in Sarasota and Manatee Counties by membership. We check on the house while you’re away and take care of it while you’re here. See the memberships › Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Coming Home: An Arrival Checklist URL: https://www.havenfree.com/resources/coming-home-arrival-checklist/ Guides & Checklists ## Coming Home: An Arrival Checklist Everything that turns a closed house back into a home before you walk through the door. Download the checklist (PDF) From Haven Free℠ · Updated October 2, 2026 The best arrival is the one where you notice nothing at all: the house is cool, the water runs clear, the refrigerator hums and there’s milk for the morning coffee. Here’s how to get there. ## A week or two ahead - Confirm your arrival date and flight with whoever is caring for the house - Book any service you want done before you arrive: cleaning, pool, pest control - Restart mail delivery for the day after you land ## Two or three days ahead - Set the air conditioning to your living temperature so the house is comfortable and dry - Turn the water and water heater back on, run every tap until it runs clear, and flush every toilet - Switch on and check the refrigerator and freezer, and the ice maker - Look for any sign of pests or leaks that appeared while the house was closed ## The day before - Open blinds and shutters as you like them - Make the beds and set out fresh towels - A few groceries in: milk, coffee, bread, fruit, water - Start the vehicles, check the tires and connect the garage door remote ## Once you’re home - Test the smoke and carbon monoxide detectors - Change the air-conditioning filter if it is due - Read through the season’s visit reports and any open items Arrival readiness is part of the ALWAYS membership and available to AWAY members, so the house is ready before you turn the key. Haven Free looks after homes in Sarasota and Manatee Counties by membership. We check on the house while you’re away and take care of it while you’re here. See the memberships › Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Your Hurricane Season Plan URL: https://www.havenfree.com/resources/hurricane-season-plan/ Guides & Checklists ## Your Hurricane Season Plan A one-page plan for the season: what to decide now, what happens when a storm is forecast, and after. Download the checklist (PDF) From Haven Free℠ · Updated October 2, 2026 The Atlantic hurricane season runs from June 1 to November 30. The owners who sleep best through it are the ones who decided everything in May. Fill this in with the person caring for your home, and keep a copy where you can find it from anywhere. ## Decide before June 1 - Who readies the house, and how to reach you and a backup contact - What comes inside: furniture, planters, grills, decorations - Which shutters or impact openings are closed, and which are installed by a licensed provider - Refrigerator, freezer, water and air-conditioning settings during a storm - Where vehicles, boats and golf carts should be - Your insurance agent’s number and your policy number, and your community association contact ## Before the season - Have shutters and any generator serviced by licensed providers - Photograph each room and the exterior, so you have a record of the house before any storm - Keep important documents and valuables somewhere you can reach them from away ## When a storm is forecast - Confirm the plan with the person caring for your home - Outdoor items in and shutters closed, as agreed - Photographs of the house before the weather arrives ## After it passes - A visit as soon as it is safe and the roads are open - Photographs of every room and the exterior, shared with you - Licensed firms for any repairs, drying or tree work - Your agent told promptly, with the photographs, if there is damage Haven Free members keep this plan in their home record, and we follow it through the season with you. How Haven Free handles storm season › Haven Free looks after homes in Sarasota and Manatee Counties by membership. We check on the house while you’re away and take care of it while you’re here. See the memberships › Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Insurance and the Empty House URL: https://www.havenfree.com/resources/insurance-and-the-empty-house/ Guides & Checklists ## Insurance and the Empty House: What to Ask Your Agent Vacancy and unoccupancy conditions, hurricane deductibles, flood coverage and water shut-off devices: the questions seasonal owners should ask their insurance agent. From Haven Free℠ · Updated October 2, 2026 Most homeowners policies were written with an occupied house in mind. When a home sits empty for part of the year, some policies set conditions, and it’s much better to learn them before you leave than after something goes wrong. We’re not insurance agents, and we can’t tell you what your policy says. What we can do is help you ask the right questions. ## Vacant and unoccupied mean different things Many policies distinguish between a home that is unoccupied (furnished, but nobody living in it for a while) and one that is vacant (empty of furnishings). Some limit coverage for certain losses after a set number of days. The definitions and the number of days vary from policy to policy, so ask your agent to show you the wording on yours. ## Questions to ask your agent - Does my policy have a vacancy or unoccupancy condition, and after how many days does it apply? - Does my insurer expect the home to be checked on a schedule while I am away, and how often? - What records would help if I needed to make a claim: visit reports, photographs, service receipts? - What is my hurricane deductible, and how is it calculated? - Am I covered for flood? Flood is usually a separate policy, through the National Flood Insurance Program or a private insurer. - Would an automatic water shut-off device or leak sensors make a difference to my coverage or my premium? ## Water is the quiet risk A slow leak in an empty house can run for weeks. Some private-client insurers now recommend automatic water shut-off devices for seasonal homes and may offer a credit for them (PURE Insurance is one example). If you add one, have it installed by a licensed plumber, and make sure whoever cares for your home knows how it works. ## Keep a record Dated photographs of the house before and after the season, receipts for service on the air conditioning, roof and plumbing, and visit reports all help you show the condition of the home. Haven Free members receive a report with timestamped photographs after every visit, and the full record is theirs to keep. Haven Free does not sell insurance, advise on coverage, or handle claims. Your agent and your insurer are the authority on your policy. Haven Free looks after homes in Sarasota and Manatee Counties by membership. We check on the house while you’re away and take care of it while you’re here. See the memberships › Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Humidity, Mold and the Closed-Up House URL: https://www.havenfree.com/resources/humidity-and-mold-in-a-closed-house/ Guides & Checklists ## Humidity, Mold and the Closed-Up House Why a closed Florida home needs its air conditioning running, what humidity to aim for, and the early signs of a problem. From Haven Free℠ · Updated October 2, 2026 In a Gulf Coast summer, the air outside a closed house carries a great deal of moisture, and it finds its way in. Without steady air conditioning to pull it out, humidity climbs, and mold doesn’t need long to take hold on drywall, fabric, cabinetry and the backs of closets. ## What to aim for The U.S. Environmental Protection Agency advises that indoor relative humidity should be kept below 60 percent, and ideally between 30 and 50 percent. Agree on a summer setting with your air-conditioning provider that holds the house in that range. A setting chosen only for the lowest electric bill can leave the house too damp. ## Why you shouldn’t turn the air off - Humidity rises quickly in a closed house, and mold can follow - Wood floors, cabinetry and furniture can swell and warp - Electronics, art and fabrics suffer in damp air - A system that has been off all summer is more likely to struggle when you switch it back on ## Early signs worth acting on - A musty smell when the door first opens - Condensation on windows or air vents - Spots on walls, ceilings, grout or the backs of closets - Doors and drawers that start to stick - A humidity reading that creeps above 60 percent visit after visit ## How we keep an eye on it On every Haven Free away-care visit we take a humidity and temperature reading with a handheld meter, check that the air handler is running and the condensate line is draining, and note any smell or sign of mold. The reading goes into your report, so you can see the trend across the season. If anything starts to drift, you hear from us with a recommended next step, and any repair is done by a licensed air-conditioning firm. Haven Free looks after homes in Sarasota and Manatee Counties by membership. We check on the house while you’re away and take care of it while you’re here. See the memberships › Let’s Start a Conversation ## Tell us about your house. Call (941) 800-1517 or send us a note. We’ll set a time to walk through the house with you and talk about what it needs. Let’s talk about your home --- # Contact URL: https://www.havenfree.com/contact/ Haven Free℠ ## Let’s Start a Conversation. Tell us about your home and how you live in it. There’s no obligation and no sales script. We’ll talk first, and then, if you’d like, walk through the house together. [Contact form: name, email, phone (optional), message] Directly ## (941) 800-1517 contact@havenfree.com Serving Sarasota and Manatee Counties. No obligation Assessment first A plan built for your house Every membership begins with a conversation and then a walk of the house. We’d rather understand the home than quote from a price list, which is why we don’t have one. Want to read more first? Questions & answers › --- # Privacy Notice URL: https://www.havenfree.com/privacy/ Legal ## Privacy Notice Haven Free℠ · Last updated 1 October 2026 This notice covers havenfree.com, the public website of Haven Free LLC, a Florida limited liability company. ## What this website collects The only information this website collects is what you type into the contact form: your name, your email address, and optionally your phone number and a message. The form is handled by Netlify, which hosts this site, and submissions are delivered to Haven Free by email. This website does not use advertising cookies, analytics trackers, or third-party marketing pixels. Fonts are served by Google Fonts, which receives your IP address as part of that request. ## What we do with it We use what you send to reply to you and to arrange a conversation about your home. We do not sell it, and we do not share it for anyone else’s marketing. ## Member information is different If you become a member, Haven Free will hold information about your home that is more sensitive than anything this website collects — travel dates, access arrangements, key custody records, and photographs of your property. That information is governed by the Haven Free Member Service Agreement and the privacy terms within it, not by this website notice. Those terms are provided to you before you sign. ## Your choices You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by writing to contact@havenfree.com or calling (941) 800-1517. ## Contact Haven Free LLC · Osprey, Florida 34229 · (941) 800-1517 · contact@havenfree.com --- # Terms of Use URL: https://www.havenfree.com/terms/ Legal ## Terms of Use Haven Free℠ · Last updated 1 October 2026 These terms govern your use of havenfree.com, operated by Haven Free LLC, a Florida limited liability company. ## What this website is This website describes the Haven Free membership and how it works. It is informational. It is not an offer, and nothing on it creates a contract. Services are provided only under the Haven Free Member Service Agreement. Where anything on this website differs from that agreement, the agreement governs. ## We are not a contractor Haven Free LLC is not a licensed contractor and does not perform construction, repair or trade work. All construction, repair and licensed trade work described on this website is performed by licensed Florida contractors under their own agreements with the owner. Haven Free does not pay for, warrant or guarantee the cost of any repair. ## Visit reports are observations Visit reports record what was observed and photographed during a visit. They are not home inspections and are not an opinion of a property’s condition. Where a professional opinion is needed, a licensed inspector or trade is engaged. ## Scope and availability Scope, visit rhythm and availability are set by the residence assessment and are subject to change without notice. Service areas and descriptions on this website may change. ## Independence Haven Free LLC is not affiliated with, endorsed by, or acting as agent for The Oaks Club or any community association. ## Intellectual property Haven Free℠ is a service mark of Haven Free LLC. The content, design and marks on this website belong to Haven Free LLC and may not be reproduced without permission. ## Governing law These terms are governed by the laws of the State of Florida, and any dispute arising from them will be brought in the state or federal courts located in Sarasota County, Florida. ## Contact Haven Free LLC · Osprey, Florida 34229 · (941) 800-1517 · contact@havenfree.com