The Memberships
Three ways to be kept. Pick the one that sounds like your year.
Haven Free℠ — however you spend your year, your home is in good hands.
Some owners are here for the season. Some live here and travel. Some simply want the house handled, all year, without thinking about it. All three memberships begin the same way: we walk the house with you and write down what it actually needs. What differs is how much of the year you would like to place in our hands — and every plan is drawn from your own home, so no two are quite the same.
AWAY
Leave without worry.
For owners here for the season and gone for the rest of it
- While you're away
- Scheduled visits at the rhythm you choose — weekly, every other week, or monthly alongside your own remote sensors
- While you're here
- —
- Storm & season
- Hurricane preparation and post-event checks
- Personal services
- Mail and packages, vehicle starts, vendor access — and more as you choose
- Scheduling
- Standard
- Improvements
- Coordinated as a project
- Reporting
- Per-visit report
HOME
Simply enjoy it.
For owners who live here most of the year and would rather not manage the house themselves
- While you're away
- Post-event checks and visits while you travel, on request
- While you're here
- A monthly home-care visit — filters, detectors, water heater, and a walk of the house and grounds — plus coordination of your vendors and appointments
- Storm & season
- Post-event checks
- Personal services
- As you choose
- Scheduling
- Standard
- Improvements
- Coordinated as a project
- Reporting
- Per-visit report
ALWAYS
Never think about it again.
For owners who want the house handled year-round, in both modes
- While you're away
- Scheduled visits, weekly or every other week
- While you're here
- Everything in HOME
- Storm & season
- Preparation, post-event, plus seasonal close-up and arrival readiness
- Personal services
- As you choose, all year
- Scheduling
- Priority
- Improvements
- Coordinated as a project, with priority scheduling
- Reporting
- Per-visit report plus an annual home record review
Away Care
Your visit rhythm, your choice.
How often we come while you are away is yours to set. Your insurance policy sets its own conditions for a home left unoccupied — we document every visit, and we will help you ask your agent which rhythm fits your policy.
ALWAYS pairs with Weekly or Every Other Week away care.
| Rhythm | Best for |
|---|---|
| Weekly | Summer absences, estate homes, and homes with pools — and owners whose insurers ask for more frequent visits |
| Every Other Week | The standard rhythm for most seasonal homes |
| Monthly | Shorter or winter absences — paired with remote sensors you own for water, temperature, humidity and power |
What Shapes Your Membership
No price list, and here is why.
A condominium closed for six weeks and a waterfront estate closed all summer do not need the same care, so we will not pretend they cost the same. After we walk your home together, you receive a written plan and one membership fee, billed as one statement a month. These are the things that shape it.
The Gulf Coast Year
A year with Haven Free, season by season.
April – May
Leaving
The seasonal close-up, walked with you room by room. Your storm plan reviewed before June.
June – November
Storm season
Visits at your rhythm, a humidity reading every time, and your storm plan carried out if a storm comes. More ›
October – December
Coming home
Arrival readiness: the house cool, fresh, stocked and ready the day you land.
In residence
Living here
A monthly home-care visit, your vendors coordinated, and one person to call while you enjoy the house.
Away Care — Every Visit
What happens while you are gone. So you don’t have to wonder.
- An interior and exterior walk-through against a written checklist — doors, windows and locks; any sign of water, leaks, mold or pests; air conditioning holding its set temperature and humidity; water run at fixtures and toilets flushed; the electrical panel; pool equipment and screen enclosure; irrigation, exterior and landscape
- A visit report with timestamped photographs, in your member portal the same day
- A call or message right away if anything needs attention — with a recommended next step
- A post-storm check after a named storm or significant weather event
- Access for scheduled vendors and deliveries
- Custody of keys and access codes under a written procedure, with a signed receipt for everything we hold
Home Care — While You Are Here
The house, handled, while you live in it.
Your time here is for sunsets and supper clubs, not for waiting in for a service window. We keep the routine care on schedule and coordinate the rest around you.
- A monthly home-care visit — air-conditioning filter, smoke and CO detectors, water heater and condensate line, visible plumbing under sinks, and an exterior and irrigation walk
- Concierge coordination — vendors, deliveries and service appointments scheduled on your behalf
- Your member portal and home record, kept current
Personal Services
The little things, handled. The good things, enjoyed.
Recurring — part of your monthly plan
Mail and packages · vehicle care · filter changes · plant watering · bins out and back
As needed — on your next statement
Hurricane preparation · departure close-up and arrival readiness · errands and concierge time · purchases, at cost plus handling
Let’s Start a Conversation
Give your home a partner. Give yourself the time back.
More time for the grandchildren, the golf, the gallery openings and the long lunches with friends. We keep the house — you simply enjoy it.